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Private educational site. Not a government agency, and not affiliated with or endorsed by Medicare, CMS, or New York State.

NY Connects 1-800-342-9871

A checklist is not a decision about care or hours. Nothing here is sent to any agency, intermediary, or attorney.

Free · about 2 minutes · nothing is submitted

Caregiver checklist for New York families

Five quick questions about your situation. You get an educational summary of which program rules apply, calm next steps, and the free caregiver checklist by email. This tool does not decide eligibility, does not promise hours, approval, or pay, and is not from the government. Only the plan, HRA or your county district, and the State decide those.

It never asks for a Medicaid number, diagnoses, or medications. Your answers are held by this site only and never passed to any agency, intermediary, trust, or attorney.

Prefer an official helpline? NY Connects is free at 1-800-342-9871, HIICAP at 1-800-701-0501.

  • Educational tool by a private organization
  • Not a government, home care, fiscal intermediary, trust, or law firm
  • Not an eligibility decision and not a promise of hours, approval, or pay

Two rules this checklist reflects

What changed for New York CDPAP families in 2025 and 2026

  • One fiscal intermediary. The Department of Health designates PPL as the statewide fiscal intermediary and says it is the only entity authorized to provide fiscal intermediary services for CDPAP. Consumers and personal assistants register with PPL directly or through a facilitator on PPL’s approved list. PPL runs payroll and records; it does not decide who is approved or for how many hours. What it does and does not decide is in the fiscal intermediary explained.
  • Minimum Needs, new versus legacy. Adults 21 and older assessed for personal care or CDPAP for the first time on or after September 1, 2025 must meet the Department’s Minimum Needs Requirements. People already receiving or authorized for those services, or continuously enrolled in a Managed Long Term Care plan, before that date keep Legacy status and are reassessed under the earlier rules. Since June 1, 2026 a plan must start involuntary disenrollment when a non-Legacy member no longer meets Minimum Needs; the letters and the appeal are in MLTC Policy 26.01: involuntary disenrollment in New York.

Last reviewed September 23, 2026. Sources: