Three generations, one apartment: CDPAP for Flushing families

In Flushing the person who needs care, the adult child who works, and the daughter-in-law who is home during the day often share one address. That arrangement fits the Consumer Directed Personal Assistance Program (CDPAP) well, because the Department of Health names a son-in-law or daughter-in-law as an allowed personal assistant, and its guidance permits a relative who lives with the consumer to serve when the amount of care makes that relative's presence necessary. Flushing has large Mandarin-, Cantonese-, and Korean-speaking communities. The statewide fiscal intermediary's Department of Health registration guide lists dedicated language lines including Mandarin, and every public number on this page offers interpreters when you ask.

ZIP 11354 covers downtown and the north side, 11355 the south side toward Kissena Park, and 11358 Murray Hill and Auburndale (all approximate; verify with USPS). County: Queens.

• NY Connects: 1-800-342-9871 (Relay 7-1-1).
• HIICAP: 1-800-701-0501; say "Queens" when the recording asks for your county, then ask for a Mandarin, Cantonese, or Korean interpreter. NYC Aging Connect, 212-244-6469, ask for HIICAP.
• In person, the closest NYC Aging site is RAICES / Corona Senior Center, 102-47 43rd Avenue, Corona, NY 11368, 718-458-7259, Monday to Friday 9 a.m. to 4 p.m., by appointment. From Main Street take the 7 to 103rd Street-Corona Plaza. Call first; sites change.

Flushing Medicaid is HRA, citywide: HRA Medicaid Helpline 1-888-692-6116. For fee-for-service home care (people not in a managed care plan), HRA's Home Care Services Program via the DSS OneNumber, 718-557-1399. Most Flushing adults needing long-term home care are in a Managed Long Term Care plan, and the plan authorizes hours; New York Medicaid Choice (1-800-505-5678, TTY 1-888-329-1541) handles plan enrollment questions. Office addresses are on nyc.gov/hra, not here.

1. Medicaid is active and an assessment has documented the need. Adults 21 and over assessed on or after September 1, 2025 fall under the Department of Health's Minimum Needs Requirements; a dementia diagnosis has its own threshold in that rule.
2. The plan or HRA authorizes personal care hours. CDPAP needs its own authorization and person-centered service plan according to the Department's chart.
3. The family chooses the assistant: not the spouse, not the designated representative, not the parent of a consumer under 21. A daughter-in-law, son, or daughter is named as allowed.
4. Consumer and assistant register with Public Partnerships LLC (PPL), the Department-designated statewide fiscal intermediary: 1-833-247-5346, TTY 1-833-204-9042. The Department's registration guide lists language-specific lines and says PPL supports more than 300 languages; there are also online (PPL@Home), facilitator, and in-person options.
5. The assistant completes the pre-service health assessment, and time is recorded and approved through PPL's systems each pay period.

• Setting aside a notice because it arrived in English. A plan notice reducing hours starts a 10-day clock for keeping services unchanged while you appeal. Call the plan or ICAN with an interpreter the day it arrives; do not wait for a translation.
• Assuming the daughter-in-law cannot be paid because she is "not blood family." The Department of Health's chart names sons-in-law and daughters-in-law specifically. The exclusions are the spouse, the designated representative, and the parent of a minor consumer.
• Assuming a parent with a small pension is "over income" and giving up. New York's excess income rules let people 65 or older, or certified disabled, meet a monthly surplus with medical bills, including home care, or through a pay-in, and the Department's trust page describes pooled income trusts. Read the educational explainer before deciding anything.

NewYork-Presbyterian Queens on Main Street and Flushing Hospital Medical Center on Parsons Boulevard are the hospitals Flushing families name first. Neither decides Medicaid home care.